Tire Mart

valerie evans 4 months ago

I made an appointment on Thursday 5-22-26 to put 2 front Tires on my car . When I arrived there, I checked in . I told them that I wanted the 2 new tires put on the front , they told me that my 2 back tires were worse than the Front , so they put the new tires on my back of the vehicle. Now my car is a FRONT Wheel Drive! Why would you put the new tires on the back of the vehicle? it has been raining since and when I am driving the car, I am having issues pulling out at stop signs and when I pull out my front tires are spinning to pull out. .. THIS is Ridiculous. My mechanic, other people who know about cars have said that doesn't make sense! What kind of Mechanics do you have working there? They obviously don't know what they are doing. I paid $264.54 for the 2 Tires .I will be going to the Better business bureau and I will be letting everyone know what kind of business you are all about. Putting Customers at Risk of Injury. not to mention an accident. because you put on bald tires on the front and put the new Tires on the back.

Joe Richie 5 months ago

To the Management of tire mart I am writing to formally express my dissatisfaction with the service I recently received at your facility. While I found your tire pricing to be fair and the quality of the alignment work satisfactory, the lack of internal communication and failure to follow specific instructions have resulted in a significant loss of value for me as a customer. The Issue: Failure to Follow Service Instructions My instructions for the tire service were specific: The "good tires" currently on the rear were to be moved to the "front". Two "new tires" were purchased from TIRE MART and installed on the "rear". The worn front tires (which had inside wear due to faulty struts) were to be "disposed of". Instead, your team disposed of my good tires, moved the worn tires with inside tread damage to the rear, and placed the brand-new tires on the front. I only discovered this error two months later during a visit to my original mechanic. Because your team also replaced the front struts and performed an alignment, the decision to keep the damaged tires on the vehicle was not only a breach of my instructions but also a counterproductive repair. 1 Communication Breakdown It appe

Corrie Harris 6 months ago

INCREDIBLE & PROFESSIONAL SERVICE! After a fiasco at another car shop, I drove here and they helped me out right away. AAA approved State Inspection and repair service. CUSTOMER REVIEWS SAY IT ALL! SKIP THE CRAZY AND GO HERE WHEN IN HARRISBURG ;)

cameron cole 6 months ago

I've been going to Tire Mart for at least 18 years. They have never pressured me into purchasing services or repairs I didn't want, and they routinely come in under the estimated cost at checkout. I highly recommend Tire Mart if you're looking for honesty and integrity when it comes to servicing your vehicle.

Lorie Logan 11 months ago

Sooo 10/17/25 I took my car to Tire Mart suspecting an oil leak. I had an oil change 10/4/25 at the same location. After waiting close to an hour or little over an hour to get my car checked I was told it had a coolant leak, and someone would be calling me next week meaning the week of 10/20/25 to give me AN ESTIMATE of how much the repairs would be. Why couldn't I be scheduled for the repairs before I left TM? However, I was never warned of the dangers, before I drove off their lot, that if I continued driving my car with a coolant leak it is A SAFETY HAZARD!! So TM let me drive off their lot with NO SAFETY CONCERNS for me as a customer. WOW!😩 JUST WOW! I found out about the SAFETY HAZARD this morning when I got a second opinion at a different auto service location and they were the ones who told me.